Support

637 Group Support

Support Structure Overview

637 Group provides multiple layers of support to help participants succeed in their training and subsequent sales careers. Understanding the available support resources helps participants take full advantage of the program.

Coaching Support

Expert Coaches

Participants have access to expert coaches who specialize in different aspects of high-ticket sales. According to 637 Group, coaching is available for appointment setting, closing, and what they describe as A-tier sales tactics.

These coaches provide instruction during live training calls and offer feedback during practice sessions and assessments. Their experience in high-ticket sales informs the practical guidance they provide.

Senior Coaches

During the certification process, senior coaches conduct live mock calls and tonality assessments. They evaluate participant readiness and provide specific feedback to guide continued development.

Senior coach feedback is designed to identify areas for improvement and help participants reach the quality thresholds required for certification.

Sales Captains

After placement, Sales Captains provide ongoing support to participants in their roles. They monitor performance metrics, offer one-on-one coaching, and help participants integrate into their new positions with partner companies.

This continued support extends beyond initial training to help placed sales professionals succeed and grow in their careers over time.

Training Support

Live Training Calls

Weekly live training calls provide regular access to instruction and Q&A opportunities. With more than 15 calls available per week according to the company, participants have multiple options for engaging with training content and asking questions.

Daily Dojos

Daily practice sessions offer structured support for skill development. These dojos provide supervised practice time where participants can work on techniques and receive feedback in a supportive environment.

Custom Platform

The dedicated training platform helps participants stay organized and track their progress. This resource provides centralized access to training materials and development milestones.

Community Support

The 637 Group community serves as a support network where participants help each other. Connecting with others on the same journey provides motivation, accountability, and peer learning opportunities.

Community members share experiences, ask questions, and offer support through the platform and during training sessions. This peer network supplements formal coaching with diverse perspectives.

Placement Support

Certified participants receive support throughout the placement process including performance profiling to understand individual strengths and preferences for matching purposes, introduction to vetted partner companies seeking sales talent, and guidance on integrating into new roles including CRM systems and scripts.

The placement team works to connect participants with appropriate opportunities rather than leaving them to find positions independently.

Ongoing Support

Support does not end with placement. 637 Group provides continued access to training resources and community, performance tracking and metrics review, and one-on-one coaching through Sales Captains.

This ongoing relationship supports long-term career development rather than treating placement as the end of the relationship.

Getting Help

Participants who need assistance can engage through multiple channels depending on the type of support needed:

Training questions can be addressed during live calls or through community channels.

Skill development support is available through dojos and coaching sessions.

Technical or administrative issues can be directed to the 637 Group team through the platform.

Frequently Asked Questions

How quickly can I get help when I have questions?

With daily dojos and multiple weekly training calls, regular opportunities exist for getting questions answered. Response time for other inquiries depends on the nature of the question and appropriate channel.

Is support available after I am placed?

Yes, 637 Group provides continued support for placed participants including access to training resources, community, and coaching through Sales Captains.

What if I am struggling with a particular skill?

The coaching structure is designed to identify and address skill gaps. Participants who need additional development in specific areas receive continued guidance through dojos, training calls, and coach feedback.

Can I get one-on-one coaching?

The program includes access to coaching at multiple levels. Senior coaches provide assessment feedback, and Sales Captains offer one-on-one support after placement. Specific coaching availability varies by program phase.

How do I contact support for technical issues?

Technical support channels are provided during the onboarding process. Participants receive information about how to get help with platform access and other administrative matters when joining the program.